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    FAQ

    Troubleshooting

    Qus : I purchased an Ebook but i cannot find it in my library.

    Ans : Please log in to the website and click on the 'my account' button. The Top left side will show your Library button which you can use to see all books you have purchased.

    Qus : How do i read my purchased ebook on my laptop?

    Ans : Please download the Desktop App from our website section for downloads. Log-in using the Email ID you used to register on the website. Once you do so you will see your library. Click on the book you want to read and once it downloads you can start reading

    Qus : I have received a voucher/Gift Ebook. How do i redeem it?

    Ans : Please log in to the website and click on the 'my account' button. On the left tab click on the corresponding tab under Gifts. The right side will now show three Tabs "gifted, received and redeem". Click on Redeem to utilize your gift.